Deliver standout user-centred experiences

We’ve been crafting standout digital experiences since 1999, and believe the best work happens when we’re all inspired and truly working as a team. 

At Code we practise human-centred design, this means we help you better understand the people you’re trying to serve; use customer insight to shape the things we make and drive change in the organisations we work with. 

We help you...

Launch new experiences

It’s easy to waste effort on the wrong things when trying to stay ahead – we’ll help you find the right things, craft them the right way, and rapidly get them in front of users to continually learn and improve.

Augment your team

Modern digital products require a number of specialist skills which you may not want to invest in the long term. We partner with your existing team to provide specialist UX, service, research and content design support, where and when you need it.

Create a roadmap

We deliver value fast, but we also think long-term. We’ll help you define a vision and, with a deep understanding of your organisation, market and customers, we’ll create a shared strategic plan that makes sense.

Map your customer journey

We’ll look at every element that shapes your customers’ experience, how it makes them feel and behave, and ultimately how easy it is for them to accomplish any desired tasks or actions. 

Our work

Building an organic food delivery app for Abel & Cole

Design Ecommerce Product Strategy

Reimagining the future of Ombudsman Services

Design Product Strategy

Thinking big picture to laser focus

Business design

Understand and create the strategic purpose of your product or service to ensure your business is achieving customer value, commercial return, and relevance in the market.

Service optimisation design

Understand how well you are delivering your product or service and make improvements.

Product design

Understand, define and make products that provide value to your customers and business.

Service experience design

Understand how your end-user engages with your service in the wider context of their needs and make improvements.

Journey design

Understand, define and experiment with how we progress users through your products to achieve commercial success and customer value.

Why Code?

Our Design Studio is one of just eight Global Design partners for the BBC, and we’ve helped some of the UK’s successful organisations to define and design their customer experiences.

Added to this, we sit within product teams. This approach means that design informs build and deployment throughout.

Design partners for ambitious digital businesses

We love working with forward-thinking organisations that are eager to evolve. We’ll help you see through the fog and join you on your journey to digital brilliance. 


Let's get started

Here are a few ways we could kick things off, depending on what you’re looking to achieve:

Day zero workshop

1 - 2 days

This is our favourite way to begin. Writing a good digital brief is hard – the good news is, you don’t need to.

With a day zero workshop, we can get a clear view of your goals, what’s holding you back, and where we can add the most value. This sets us all up to do great things together.

Design sprint

2 weeks

A two-week process that uncovers your greatest threat or opportunity, then sets about devising new ideas to deliver against that opportunity; culminating in a customer-tested prototype.

Service design

4 - 6 weeks

Real disruption occurs when you look at the whole organisation, across all the customer touchpoints, physical and digital.

We’ll help you find new opportunities in areas you hadn’t considered.


Help us understand what you need by filling out the form, or email with your enquiry and we’ll be in touch.

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