DIGITAL PRODUCT AND SERVICE DESIGN
Deliver standout user-centred experiences
At Code, we practise human-centred design. This means we help businesses better understand the people they’re trying to serve; we use customer insight to shape the things we make and drive change in the organisations we work with.
We can help you
Launch new experiences
It’s easy to waste effort on the wrong things when trying to stay ahead – we’ll help you find the right things, craft them the right way, and rapidly get them in front of users to continually learn and improve.
Create a roadmap
We deliver value fast, but we also think long-term. We’ll help you define a vision and, with a deep understanding of your organisation, market and customers, we’ll create a shared strategic plan that makes sense.
Map your entire customer journey
We’ll look at every element that shapes your customers’ experience, how it makes them feel and behave, and ultimately how easy it is for them to accomplish any desired tasks or actions.
Our Design Studio is one of just eight Global Design partners for the BBC, and we’ve helped some of the UK’s successful organisations to define and design their customer experiences.
Added to this, we sit within product teams. This approach means that design informs build and deployment throughout.
Design partners for ambitious digital businesses
We love working with forward-thinking organisations that are eager to evolve.
We’ll help you see through the fog and join you on your journey to digital brilliance.
Let's get started
Here are a few ways we could kick things off, depending on what you’re looking to achieve:
This is our favourite way to begin. Writing a good digital brief is hard – the good news is, you don’t need to.
With a day zero workshop, we can get a clear view of your goals, what’s holding you back, and where we can add the most value. This sets us all up to do great things together.
A two-week process that uncovers your greatest threat or opportunity, then sets about devising new ideas to deliver against that opportunity; culminating in a customer-tested prototype.
Real disruption occurs when you look at the whole organisation, across all the customer touchpoints, physical and digital.
We’ll help you find new opportunities in areas you hadn’t considered.