Innovation

AI - Artificial Intelligence

Today around the world, WPP Media staff are using AI tooling we designed and built, to deliver value for their clients. For some that’s using it to make things, and others it is the thing we’re making.

Plenty of clients are just working out where the biggest opportunities are for AI, and we’re helping them with that too. It’s an amazing time in our 25-year story bringing technology and people together for the love of both. Let’s imagine, create, change something together. As they say, the best time to start was yesterday, the second best is today.
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AI Consultancy services

Why use AI?

Answering ‘what if’ questions using humans and tech, it's our bag. We can absolutely help you demystify, imagine, create and launch things that will fundamentally improve your business. Asking great questions and applying creative thinking never gets old. The new age of AI allows us to do more of that better and faster - let us help you work out 'why' and 'where' your business would benefit most.

AI opportunity analysis

We get to know your business in a rapid discovery process using information you provide about existing states and future ambitions. 
We get together in a workshop to share our observations and opportunities for AI for your people and customers. At the end you'll have a case for investment to share with the business.

AI readiness assessment

Is it the right time? More than likely. Do you have the right things in place? Possibly. Our AI experts will review your data, business processes, internal skills and systems architecture. You'll get a feasibility study, gap analysis and plan for AI adoption.

AI Sprint

You're primed and ready to go, you just need a sparring partner. Let's put our teams together and work at speed to generate ideas, refine, prototype and test with real people. You'll be able to show and tell the business what your vision for AI is and what customers think.


Need to take AI to the next level?

CX beyond bots

AI presents new opportunities for us to help your customer facing functions to be more responsive, more helpful and better represent your brand. Be it lead gen or customer service, we'll implement AI where it's best placed to support your people to spend the most valuable time with customers.

Technical AI De-risking

Now is a time of great opportunity but also risk. The speed of creation in AI is intoxicating but can you be sure of the quality? Our experienced software engineers will validate 'vibecoded' experiences and ensure they're robust enough to launch with customers. You'll get hands on support, recommendations and fixes.

Agentic AI

The new frontier of AI is Agentic, allowing AI tools to work together and complete tasks, both for internal teams and your customers. We can help you open up internal systems by delivering MCP Servers or invest in Agentic AI solutions to automate end-to-end processes, solve more complex problems and use AI to take tangible actions.

Tools for your teams

Your teams are asking for access to AI, or you want them to start adopting it. But which to choose and how to train? We have toolsets ready to go that can be customised in the combination that works for your business. You'll get a custom dashboard of AI tools for content generation, insight analysis, whatever you need.

Let’s get started

Just a few ways we could start working with you, depending on your budget and timescales.

AI business briefing

2 hours
A board-level briefing as to the state of AI today, what it means for your sector and options for how and where you can take your first steps into utilising AI technology.

AI hack day

4 hours
A hands-on workshop using generative AI tools like ChatGPT to experiment with how you can use AI to automate and innovate your processes and create opportunities for new income streams.

AI coaching

1 - 2 days
We can deliver the training and tools you and your people need to take advantage of AI today – measuring people satisfaction, customer experience up-lifts and commercial returns as we go.

Helping our partners explore what's next

Whether it’s evaluating the role of new technology, enhancing your customer journey or exploring new markets and propositions, we can help you make the right choices and validate ideas.
About Code

Why choose Code?

Thinkers and makers 

As makers, thinkers and coaches, we transform through doing together. By deeply understanding your motivations, goals and ambitions, we can assess where to create new experiences with the most significant impact and commercial return.

Big picture, to laser focus

Being people first ensures we can realise maximum value and embed change in the long term, both inside and out. From the products you build and services you provide to the skills needed internally to deliver them.

Insight, ideas and impact

With 25 years of heritage spanning human-centred design and modern engineering practices, our product mindset and lean approach ensure we make a difference where it matters most.

We create breakthrough growth throughout the customer experience

Find out how we can help you
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