Events & Webinars

HCD Manchester: The State of Service Design


Join us to explore and debate the evolution and current state of service design within our industry – both in the present and in the future. What are organisations, training providers and agencies doing nationally and on our doorstep right here in Manchester?

We have curated a panel of experts to discuss and debate questions like:

  • What are the challenges designers face today?
  • What even is service design?
  • What has service design let us do better?
  • Where is service design going?
  • What’s next?

Come along with your questions and views ready to take part in a lively debate and a networking social hosted at Code.

The panel

  • Jess Sherratt – Head of User Experience at Code
  • Colin Preston – Head of Design at Code
  • Adam Hopwood Principal Service Designer at Coop
  • Urška Tičar – Service Designer at Paper Studio


18.15 – Arrive, network, drinks and pizza
18.40 – Intro
18.45 – Lightning talk – TBC
19.00 – Q&A Panel Discussion & debate
20.00 – Networking
20.15 – Leave


You know where Fred Aldous is, right? You’re best to start there. Walk around the Sevendale House building, past Soup Kitchen onto Spear Street. About halfway down the street, you’ll find a large, locked gate – that’s us!

What’s HCD Manchester?

Human-centred design Manchester is a community of multi-disciplined designers, developers, business owners, product owners and startup entrepreneurs that believe in tackling challenges with a human-centred approach.

Our group aims to grow and develop a community that values the ‘human-centred design’ ethos. We want to foster innovation within businesses to create products and services that users need and more importantly desire.

We organise regular Meetups, events, workshops and socials for anyone interested in learning and sharing new skills.

Who should come? Anyone that has an interest in people and solving their needs.

The Speakers

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Jess Sherratt
Head of UX
Colin Preston
Product & Service Design Director

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